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Transforming data into actionable insights and confident decisions

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Make better and faster business decisions

The relationship between a company and its customers is more than just a series of discrete, one-off activities. Collectively they represent what is often referred to as the customer journey. It provides an opportunity for a positive experience, but for many organisations this has become increasingly complex.

The key to managing the complexity and providing an optimal customer journey often hinges on the decisions an organisation makes about their customers. Outdated business processes and technology often prevent companies — such as financial services providers like banks, mortgage, insurance, and automotive finance lenders, to telecommunications and leasing providers to name a few — from making accurate, timely decisions.

Our high quality data, analytics and decisioning tools help you make better decisions during the prospecting and originations, customer management, and collections and recoveries life cycle phases, so you can grow confidently, offer a smooth automated process, and reduce costs.

How we can help

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Customer Acquisition

Grow your business, reduce dropouts, improve the customer experience, and say yes to more customers cost effectively.

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Customer Management

Market the right products at the right time to valued customers and decrease your liability with your risky customers.

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Debt reduction

Debt Collection

Recover more unpaid debt while simultaneously strengthening customer relationships and improving your brand’s reputation.

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Decisioning and Credit Risk Management

Rapidly integrate data and analytics in to your decisioning processes.

Accelerate pre-production tests and monitor performance and proactively identify opportunities.

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Advanced decisioning with Experian PowerCurve®

The Experian PowerCurve platform helps you to make better customer decisions even when operating in a dynamic business environment. It’s a unified, component-based platform for strategy design and execution, enriched with capabilities for credit risk decisioning.

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PowerCurve Originations

By combining data, scorecards and strategies, it’s easy to evaluate risk and allocate resources effectively to acquire new customers quickly. It’s also available as a scalable cloud-native platform – PowerCurve Customer Acquisition.

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PowerCurve Customer Management

Design differentiated customer strategies, proactively manage portfolio risk and regulatory compliance and monitor, report and improve continuously for better decisions.

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Debt reduction

PowerCurve Collections

Increase debt recoveries through relevant, targeted collections actions, reduce costs through improved automation of decisions and best practice collection techniques.

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PowerCurve Strategy Management

Rapidly integrate data and analytics in to your decisioning processes.

Accelerate pre-production tests and monitor performance and proactively identify opportunities.

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Faster insight to action with Experian PowerCurve

Learn more about our advanced decisioning platform

Businesses need software that is ready to support a rapidly changing environment with the tools that drive more accurate decisions. Experian PowerCurve helps businesses accept more of the right customers, verify identity, balance risk and reward, deliver better experiences to customers, and optimise performance across the customer lifecycle. Take a look at our videos to see how it works.

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Experian is a large, reputable company and have some great products we are using within multiple parts of our business. The team’s recent engagement and willingness to help ANZ solve its business problems has shown Experian strives to be a valued partner. The Experian team has been outstanding. Always professional and responsive to any queries we may have had.

Australia and New Zealand Banking Group

I have had the pleasure of working closely with Experian for the last two years and every interaction has been positive, professional and beneficial to my business. Experian have a world class team and they use their experience and expertise to help build and deliver solutions that take the capability of our collections to the next level…

Energy Australia

Experian wants to be a partner rather than a supplier…Overall, they are always willing to provide assistance and insights on how we can operate better as a bank. It’s refreshing to work with a vendor that is always willing to take the time to work with the client and upskill in the process.

ME Bank

Experian provide excellent relationship management, communication and engagement. The team are very attentive and deliver on what they promise. I couldn’t ask for more.

People’s Choice Credit Union

Experian have been pure professionals with extensive knowledge and experience around their product offerings. They are always available to support us at odd times during project delivery…The team was always helpful and continuously went above and beyond to support us…

Commonwealth Bank

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