Decisioning & Analytics

Transforming data into actionable insights and confident decisions

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Make better and faster business decisions

The relationship between a company and its customers is more than just a series of discrete, one-off activities. Collectively they represent what is often referred to as the customer journey. It provides an opportunity for a positive experience, but for many organisations this has become increasingly complex.

The key to managing the complexity and providing an optimal customer journey often hinges on the decisions an organisation makes about their customers. Outdated business processes and technology often prevent companies — such as financial services providers like banks, mortgage, insurance, and automotive finance lenders, to telecommunications and leasing providers to name a few — from making accurate, timely decisions.

Our high quality data, analytics and decisioning tools help you make better decisions during the prospecting and originations, customer management, and collections and recoveries life cycle phases, so you can grow confidently, offer a smooth automated process, and reduce costs.

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How we can help

Why partner with Experian?

  • Innovative technology
    Innovative technology

    Experian’s award-winning innovative decisioning technology is designed to deliver fast, reliable insights and take decision making to an intelligent new level.

    Our suite of solutions are built to make every process and interaction as efficient and profitable as possible, so that you can focus on what’s important.

  • Deep data and analytics expertise
    Deep data and analytics expertise

    Experian has a deep data and analytics heritage. We've been delivering data driven solutions for over 100 years, and the skills of our team are second to none.

    We live and breathe data and analytics every day - ensuring our clients get the guidance, support and solutions they need.

  • Trusted globally
    Trusted globally

    We operate in 45 countries, and are trusted by thousands of brands to deliver innovative, accurate data-driven solutions every day.

    Experian takes great pride in having the opportunity to support our clients’ ambitions and challenge ourselves to reach the very highest standards.

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Advanced decisioning with Experian PowerCurve®

The Experian PowerCurve platform helps you to make better customer decisions even when operating in a dynamic business environment. It’s a unified, component-based platform for strategy design and execution, enriched with capabilities for credit risk decisioning.

  • PowerCurve Originations
    PowerCurve Originations

    By combining data, scorecards and strategies, it’s easy to evaluate risk and allocate resources effectively to acquire new customers quickly. It’s also available as a scalable cloud-native platform – PowerCurve Customer Acquisition.

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  • PowerCurve Customer Management
    PowerCurve Customer Management

    Design differentiated customer strategies, proactively manage portfolio risk and regulatory compliance and monitor, report and improve continuously for better decisions.

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  • PowerCurve Collections
    PowerCurve Collections

    Increase debt recoveries through relevant, targeted collections actions, reduce costs through improved automation of decisions and best practice collection techniques.

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  • PowerCurve Strategy Management
    PowerCurve Strategy Management

    Rapidly integrate data and analytics in to your decisioning processes.

    Accelerate pre-production tests and monitor performance and proactively identify opportunities.

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Testimonials
Featured Articles

Commonwealth BankBahram

Experian have been pure professionals with extensive knowledge and experience around their product offerings. They are always available to support us at odd times during project delivery…The team was always helpful and continuously went above and beyond to support us...


People’s Choice Credit UnionJason

Experian provide excellent relationship management, communication and engagement. The team are very attentive and deliver on what they promise. I couldn't ask for more.


ME BankRick

Experian wants to be a partner rather than a supplier…Overall, they are always willing to provide assistance and insights on how we can operate better as a bank. It's refreshing to work with a vendor that is always willing to take the time to work with the client and upskill in the process.


Energy AustraliaJessica

I have had the pleasure of working closely with Experian for the last two years and every interaction has been positive, professional and beneficial to my business. Experian have a world class team and they use their experience and expertise to help build and deliver solutions that take the capability of our collections to the next level…


Australia and New Zealand Banking GroupToni

Experian is a large, reputable company and have some great products we are using within multiple parts of our business. The team's recent engagement and willingness to help ANZ solve its business problems has shown Experian strives to be a valued partner. The Experian team has been outstanding. Always professional and responsive to any queries we may have had.

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