Make better and faster business decisions
The relationship between a company and its customers is more than just a series of discrete, one-off activities. Collectively they represent what is often referred to as the customer journey. It provides an opportunity for a positive experience, but for many organisations this has become increasingly complex.
The key to managing the complexity and providing an optimal customer journey often hinges on the decisions an organisation makes about their customers. Outdated business processes and technology often prevent companies — such as financial services providers like banks, mortgage, insurance, and automotive finance lenders, to telecommunications and leasing providers to name a few — from making accurate, timely decisions.
Our high quality data, analytics and decisioning tools help you make better decisions during the prospecting and originations, customer management, and collections and recoveries life cycle phases, so you can grow confidently, offer a smooth automated process, and reduce costs.
How we can help
Grow your business, reduce dropouts, improve the customer experience, and say yes to more customers cost effectively.
Market the right products at the right time to valued customers and decrease your liability with your risky customers.
Recover more unpaid debt while simultaneously strengthening customer relationships and improving your brand’s reputation.
Enhance decision processes to develop and deliver profitable decisions across the lifecycle.
Recognise true identities to establish trusted relationships with legitimate customers while keeping fraudsters out.
Why partner with Experian?
Innovative technologyExperian’s award-winning innovative decisioning technology is designed to deliver fast, reliable insights and take decision making to an intelligent new level.
Our suite of solutions are built to make every process and interaction as efficient and profitable as possible, so that you can focus on what’s important.
Deep data and analytics expertiseExperian has a deep data and analytics heritage. We've been delivering data driven solutions for over 100 years, and the skills of our team are second to none.
We live and breathe data and analytics every day - ensuring our clients get the guidance, support and solutions they need.
Trusted globallyWe operate in 45 countries, and are trusted by thousands of brands to deliver innovative, accurate data-driven solutions every day.
Experian takes great pride in having the opportunity to support our clients’ ambitions and challenge ourselves to reach the very highest standards.
Advanced decisioning with Experian PowerCurve®
The Experian PowerCurve platform helps you to make better customer decisions even when operating in a dynamic business environment. It’s a unified, component-based platform for strategy design and execution, enriched with capabilities for credit risk decisioning.
PowerCurve OriginationsBy combining data, scorecards and strategies, it’s easy to evaluate risk and allocate resources effectively to acquire new customers quickly. It’s also available as a scalable cloud-native platform – PowerCurve Customer Acquisition.
PowerCurve Customer ManagementDesign differentiated customer strategies, proactively manage portfolio risk and regulatory compliance and monitor, report and improve continuously for better decisions.
PowerCurve CollectionsIncrease debt recoveries through relevant, targeted collections actions, reduce costs through improved automation of decisions and best practice collection techniques.
PowerCurve Strategy ManagementRapidly integrate data and analytics in to your decisioning processes.
Accelerate pre-production tests and monitor performance and proactively identify opportunities.
Latest thinking and insights
The expectations of consumers are changing rapidly. People of all ages and incomes are online, seeking the right products and services to manage their…
We surveyed 6,000 consumers and 2,000 businesses from 20 countries worldwide as part of our ongoing efforts to learn more about how, why, and…
Our latest Global Insights Report found that more than half of consumers have increased their online spending in the last three months, and 50%…