The overarching purpose of the review is to provide an outcome-focused actionable set of opportunities presented alongside a proposed approach. Upon completion, we will produce and present the review (this includes the summary, findings, associated risks and opportunities).
One of the key deliverables in the review is an actionable implementation roadmap which highlights the quick wins vs strategic initiatives as well as a Value Map which outlines the dependencies to each component. The organisation can use this information to plan their transformation. Contact us to discuss how an end-to-end business review can help your organisation to identify opportunities across the customer lifecycle.
A key element of any continuous improvement initiative is measurement; our Analytics Consulting team offer a wide range of services, from custom analytics, scorecards, machine learning models, scorecard monitoring, optimisation and benchmarking using industry and bureau data. We are the leader in helping clients create meaning out of their data, Experian's information and other data assets, and transforming that information into insights organisations can understand and use to address critical business issues and goals.
- Achieve better qualification, approval and take-up rates
- Implement more effective score cut-off strategies and policy change recommendations
- Reduce delinquencies and bad debt, while increasing booked accounts
- Effectively manage and retain existing customers
Our analytics services and solutions can be standalone or incorporated into our Business Review Framework.